In today’s 'always on' world, chat bots enable customers to get service and support when they need it.
Artificial Intelligence (AI) chat bots make it possible for customers to communicate their requirements in natural, human language without waiting for long periods on the phone for contact time with a service agent.
Whether you’re an online retailer looking to answer customer queries out of hours or you need to free up customer service assistants’ time dealing with common questions or requests, Oracle-based chat bots allow you to deal with customers in a timely manner using natural language patterns.
For more information on how we can help with Conversational UI implementations, please get in touch with our team on 0333 772 2345 for an impartial chat.