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Blog
Callum Mcleod
Feb 22, 20233 min read
Omnichannel Customer Service and its Benefits
What is it, what are the benefits, and how can you implement it into your business?
Chris Merricks
Jul 13, 20225 min read
What I’ve Learned From Working in a Contact Centre – Stats Don’t Motivate Everyone
Chris Merricks outlines the valuable lessons he’s learnt during his career working both client and vendor side in call centres.
Chris Merricks
Feb 22, 20225 min read
Why Perception Really is Reality When it Comes to CX
Why perception is important in your CX strategy and how to use it in your digital transformation strategy.
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