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Chris Merricks
Jul 13, 2022
5 min read
What I’ve Learned From Working in a Contact Centre – Stats Don’t Motivate Everyone
Chris Merricks outlines the valuable lessons he’s learnt during his career working both client and vendor side in call centres.
Chris Merricks
Aug 8, 2021
3 min read
What's Wrong With Keith?
You may have a Keith in your office, but never underestimate the value of this Mr Consistency.
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