Callum McleodMar 31, 20233 minGamification for your EmployeesWe're here to answer the most important question when it comes to gamification (not "How do you pronounce it). What exactly is Gamification?
Callum McleodFeb 22, 20233 minOmnichannel Customer Service and its BenefitsWhat is it, what are the benefits, and how can you implement it into your business?
Callum McleodJan 20, 20234 min4 CX Trends for 2023We thought it would be pertinent to outline some of the trends in the CX world that we feel will be most important this year
Callum McleodDec 21, 20226 minThe 12 Myths of CX-masThis Christmas, we’ve put together a list of the top 12 CRM and CX myths that we hear frequently.